Career Opportunities

Overview of the Role The Customer Care Generalist serves as a key point of contact for customer inquiries and support related to billing, service agreements, and account transitions. This role is especially critical in supporting property transitions—including the Cardinal Group portfolio—and ensuring a seamless experience for residents, staff, and property managers. What You’ll Do Respond…

Who We Are We’re revolutionizing hospitality tech—offering everything from DIRECTV and Wi-Fi to video surveillance and energy management. Named a Top Workplace and one of the Fastest Growing Companies in Utah, we’re proud of our people-first culture and commitment to innovation. If you're ready to grow your career in a company that values excellence, join us in shaping the future of hospitality…

Overview of the Role We’re looking for a detail-oriented and hands-on Lead Field Technician – Cabling to join our Field Operations team. In this role, you’ll lead low-voltage cabling projects from site surveys to final walkthroughs, ensuring clean, efficient installations that meet Groove’s high standards. You’ll play a key role in delivering structured cabling infrastructure that supports…

Overview of the Role We’re looking for a technically adept and customer-focused Lead Field Technician – WiFi to join our Field Operations team. In this role, you’ll lead wireless network deployments at hospitality properties, ensuring reliable connectivity that exceeds guest expectations. You’ll be the boots-on-the-ground link between engineering and execution. What You’ll Do Lead WiFi…

Overview of the Role We’re looking for a highly skilled Network Support Representative, Tier 3 to join our expert support team. In this role, you’ll be the go-to escalation point for complex network-related issues, supporting our external customers with advanced troubleshooting, resolution, and guidance. Your expertise will ensure minimal downtime, seamless performance, and a top-tier support…